My cart (0)

Contact
theclumsycompany@gmail.com
Directions

Vancouver, BC

FAQ

What are your lead times?

Because each piece is made to order, please allow up to 3 weeks for shipment notifications on your orders. If you ever have any questions about your orders, email us or get in touch through our contact page! 

How much is shipping?

Shipping is calculated at check out based on what you ordered. We also offer local pick up in Surrey, Burnaby, and New Westminster for free if you live in the lower mainland. 

Where do you ship?

We ship all over Canada and the USA. 

How should I care for my items?

Each garment should be turned inside out, washed on cold, and hung to dry. Items will shrink if dried in the dryer. Do not bleach. You can find care tags in each of our products. 

Do you do custom work?

Yes! If you are dreaming of something specific, feel free to get in touch with us to discuss your design ideas and we will let you know if it is possible for us to bring it to life. Please note that prices for custom orders will be based on materials required, time involved, and complexity of design. 

What is your return policy?

All purchases are final sale, however if you are ever not 100% happy with your order please reach out and we can discuss the issues. Returns and exchanges will be done based on our discretion.